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SOTI
Pocket Controller Enterprise
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Pocket Controller Enterprise |
SOTI
Pocket Controller-Enterprise allows organizations to remotely support mobile devices from a central location. With
SOTI Pocket Controller-Enterprise you can now provide your mobile users with mission critical support anytime and anywhere.
SOTI Pocket
Controller-Enterprise for mobile device remote support
Enterprises in today’s global marketplace are taking
advantage of wireless mobile technology to manage their
supply-chain and provide real-time business intelligence
to key decision makers. The challenge is to effectively
support this proliferation of technology. SOTI Pocket
Controller-Enterprise meets this challenge by providing
remote helpdesk and support software for the entire
mobile enterprise. The ability to remotely support a
diverse array of devices, through one, central point of
control sets SOTI Pocket Controller-Enterprise apart from its
competitors.
SOTI Pocket Controller-Enterprise Feature Summary
Remote Control - Remotely control and operate one or
more mobile devices in real-time from a central location
Connectivity - Connect to remote mobile devices using
Wired or Wireless TCP/IP LAN/WAN, ActiveSync, Direct
Serial, or modem connections, support for direct
connections or through HTTP, SOCK4, or SOCK5 Proxies.
Connections can be initiated from the desktop computer,
or directly from the mobile device.
Security - Create administrator and user accounts,
allow/deny privileges, allow users to accept/reject
remote control session requests, configure
authentication and encryption settings
Explore Tool - Use this tool to view the remote file
system or to transfer files
Registry Tool - Use this tool to remotely view or edit
the registry of remote devices.
Task Manager Tool - Use this tool to remotely activate
or terminate a process, or to view process details (i.e.
threads, resource details, ...)
Macro Recording/Playback - Record and Playback
keystrokes to automate common tasks. Software developers
can use the advanced Software Regression Testing and
Analysis tools to automate testing of new versions of
software.
Automation - Integrate with third party applications:
launch third party applications when specified events
occur, execute database Stored procedures or SQL
statements. Use command line options to launch and
control operation.
Audit Logging - Log to database or log file, customize
logging information
Video Capture - Document problems/solutions by creating
Video Recordings that can be e-mailed to the appropriate
people
Skins - View your mobile device in a skin, automatic
download and install skins via the Skin Manager Tool
Printing - Create hard copy documentation using the Wysiwyg printing facility
Remote DOS - Use the Remote DOS Box to remotely execute
DOS commands
Scripting - Create/Run scripts to transfer files, reboot
remote devices, simulate keystrokes or stylus input
Screen Capture - Capture screens and save them to disk
in JPG, BMP or GIF format
Clipboard - Transfer data between desktop and mobile
device programs using the Real-Time clipboard
synchronization feature
Slow Connection Support - Pocket Controller-Enterprise
includes several advanced features to facilitate remote
control and management of devices over slow connections
such cellular/GPRS, or modem connections. These features
include 4 or 16 color Artificial Color Reduction
options, and Advanced Data Compression options.
Automatic Device Software Upgrade - Automatically
upgrades Pocket Controller-Enterprise device software to
latest version
Time Synchronization - Synchronize your mobile device
close with a local/remote SNTP time server
Application Integration - Integrate Help Desk support
directly into your mobile device applications via our
"One Click Support" application interface.
SOTI Pocket Controller-Enterprise System Requirements:
Compatible with all Windows CE based devices, including
Pocket PC, Smartphone, Handheld, Industrial and custom
devices, from companies that include: @migo, 4P, Acer,
Asus,Audiovox, Casio, Compaq, DAP Tech, Dell, Diagnostic
Instruments, Fujitsu, HandHeld Products, HP, IMate,
Intermec, Medion, Motorola, Nec, Panasonic, Psion
Teklogix, O2, Orange, Qtek, Samsung, Siemens, SKF,
SurveyLab, Symbol, T-Mobile, Toshiba, Trimble, Unitech,
Viewsonic, and Xybernaut. For information about other
Windows CE based devices, please contact us.
Desktop Computer running Windows 95/98/NT/Me/2000/XP Licensing:
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