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SOTI
MobiControl
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MobiControl |
SOTI
MobiControl is a next generation Mobile Device
Management, Security and Support solution that is built
using our world class Award Winning Technology.
Whether you are using consumer based devices for push
email or ruggedized devices in the field, SOTI MobiControl is
the solution of choice for rapid and reliable
performance over any network for any size of deployment.
SOTI MobiControl Architecture:
Architecturally, MobiControl has four components:
Manager (Management Console)
Deployment Server
MS SQL Database
Device Agent
The figure to your right illustrates a typical
installation configuration. The Manager is installed on
the workstations of the system administration / support
personnel, and the Deployment Server(s) and SOTI MobiControl
Database are installed on one or more servers.
With SOTI MobiControl, you can manage any mobile device or
computer running any Microsoft mobile or desktop
Operation System. SOTI MobiControl is compatible with all
devices / computers running Microsoft Windows CE, Pocket
PC, Windows Mobile, Smartphone, Windows XP, or Windows
2000 Operating Systems.
Advanced Security
SOTI
MobiControl’s Advanced Security Center provides
administrators with granular control over how mobile
devices are used and how data is accessed:
Authentication Policy: Administrators can set user privileges for
logging on to the device. User authentication using
Active Directory credentials allows mobile devices to be
authenticated on the network using the same credentials
that end users use for existing computers /
workstations. This eliminates the need for multiple
passwords allowing seamless centrally managed user
authentication management. SOTI MobiControl also supports an
alternative user authentication system that can be used
in situations where Active Directory user authentication
is not required.
Device Lockdown
Policy: This allows administrators to replace the
standard device home screen and Windows Start button
with a customizable home screen that allows users to
access only specific applications and web sites, and
prevents access to all other applications and device
controls. This decreases the amount of down time caused
by users changing settings that may adversely affect the
operation of the device or application software, and
also decreases support costs.
Application Run
Control Policy: SOTI MobiControl integrates tightly
with the operating system to prevent restricted
applications from being run on mobile devices.
SOTI MobiControl’s Run Control Policies are much more
efficient and secure than competing whitelist /
blacklist solutions which use CPU and battery to
constantly poll devices and shut down restricted
programs only after they have had a chance to run and
cause damage.
Out of Contact Devices
Policy: Manage security on "out-of-contact"
devices which are not able to connect to the SOTI MobiControl
Deployment Server. This feature can be used to define
security actions that can be triggered if a device has
not contacted the SOTI MobiControl server for a specified
time interval, or has been lost or stolen and appears as
"offline".
File Encryption
Policy: SOTI MobiControl provides kernel level file
encryption that encrypts data stored directly on mobile
devices (onboard storage) as well as on SD / memory
cards (external storage) to help businesses achieve
compliance with strict data storage and processing
regulations. This protects sensitive data if an attempt
is made to extract it from the mobile device and access
it on another mobile device, computer or data reader by
an unauthorized person. SOTI MobiControl’s policy-based File
Encryption uses FIPS 140-2 validated AES-256 encryption
algorithms to secure mobile data.
Connection Security Policy: Protects the integrity of
the corporate firewall and internal corporate data by
enforcing endpoint authentication (i.e. both client and
server certificates) and encrypting all data that
travels between mobile devices, MobiControl servers and
MobiControl Management consoles. SOTI MobiControl encrypts
data using standards based SSL communication and FIPS
140-2 certified algorithms.
Device Feature Control
Policy: SOTI MobiControl's Device Feature Control
policy allows IT administrators to selectively disable
device hardware features. Applying the policy at the
individual or group level allows custom profiles for
different users and locations in an organization.
Disabling Bluetooth and Infrared ports allows
administrators to control whether end users can beam
business cards, applications or documents to one
another. Administrators can also disable cameras and
other hardware features in secure facilities.
Device Provisioning
Using group policies, automatically deploy software and
data to devices in the field in real-time over any
network (WiFi, cellular, cradled etc.). SOTI's advanced
compression and check pointing algorithms allow data to
be delivered even over very slow and unstable
connections, saving IT departments months of work, and
truly enabling organizations to realize the ROI of
mobile device deployments sooner.
Help Desk Tools
SOTI
MobiControl equips support personnel with powerful
remote control and helpdesk tools to diagnose and fix
problems efficiently. Support staff can login to remote
devices to see exactly what the remote user sees in real
time and to manage and view: services, tasks, file
system and registry of a mobile device. This results in
a decrease in downtime and labor costs and contributes
to a decreased total cost of ownership.
Data Sync
SOTI’s data synchronization policies allow organizations
to synchronize files and/or folders between devices and
a server. Synchronization can be ad-hoc or at scheduled
intervals. This important tool allows your employees in
the field and in the office to always be equipped with
the most up-to-date information.
CRM
MobiControl allows IT support teams to collaborate on
support issues and save time by tracking cases and their
history. Using MobiControl, one can quickly and
efficiently identify problem/defective units before
warranty periods expire. This reduces user down time and
increases IT support productivity.
Asset Management
SOTI
MobiControl allows support personnel to track hardware
and software assets. Device grouping allows devices to
automatically group themselves based on criteria of the
deployment (e.g. devices in a deployment can determine
which location they are in and automatically reconfigure
accordingly). This decreases the amount of time needed
to manage a deployment and thus increases productivity.
Diagnostics
Diagnostic and imaging tools can be used to create base
line diagnostics of devices in the field and
automatically identify potential problem areas. The
time-savings are significant: using these tools, a
support person can determine the cause of the problem in
less than a minute as opposed to spending several hours
to troubleshoot problems.
Reporting
SOTI
MobiControl includes an advanced reporting engine that
pulls detailed information about all aspects of system
operation and the status of software / data deployments.
Mobile enterprises can use standard reports, or
customize and create new reports to deliver real-time
statistics about the mobile devices deployed in the
field.
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