RACO Customer Support

RACO’s leadership believes in investing in its systems and its people. Good systems are important and necessary, but great people are critical to a company’s success.

RACO is fortunate to have a highly knowledgeable and experienced customer support team with each member having an average of 8 years experience with the company. RACO also has very low employee turnover. This translates to consistency for customers and vendors…a rarity in business these days.
RACO invests a great deal in its customer support staff by making sure they have the latest training and information on products and applications. They hold a variety of certifications from vendors and professional associations. (For more information on specific certifications, see our Awards and Accolades page.)

Additionally, RACO is committed to customer satisfaction, so the company makes sure that every customer talks to a live person immediately, each time they call. Customers never have to suffer through a frustrating automated system before talking to a customer service or sales representative.

Please call today and let one of our 30 inside sales and support staff show you the RACO Difference…personally.