Cognitive Mobile Printer
Applications for Field Service Receipt Printing in the Utility and Field
Service Markets
(using Cognitive Code Ranger Portable Printer)
South American Gas
Utility Field Technicians Print Receipts, Save Time
Vertical Market
Utility, Field Service
Application
Field service receipt printing
Products
Cognitive Code Ranger 2" Wireless Portable Printer
Summary
Meter readers save gas utility postage and
increase customer satisfaction by delivering receipts in person, after
the meter is read.
The Cognitive Solution
One South American country's gas utilities are
on the cutting edge of customer service. When a gas utilities meter
reader visits a home they bring along a wireless handheld terminal and a
Cognitive Code Ranger 2" portable printer. With these tools, the meter
reader will be able to input the amount of gas used and then print a
receipt on the spot.
The result is better
customer service for gas utilities customers. As soon as the meter is
read, data is input into the handheld computer and information is
relayed back to the vehicle via 802.11b wireless communications. The
Code Ranger then prints a receipt for the customer which the field
technician leaves with the customer. Instead of waiting weeks for the
invoice to arrive in the mail customers are able to receive the
information they need within minutes, saving the user and the user's
customer time and money.
Features that set the Code
Ranger printer apart from the competition include 1000" receipt media
capacity, an extremely light weight and very fast printing. Code Ranger
wireless models include IrDA, 802.11 and 802.11b communications. The
rugged case and good looks also appeal to the field service technicians.
Call
800-446-1991 or 513-984-2101 for the RACO Discount Price!
Specifications and pricing subject to
change without notice.