We've talked a few times in this space about services we offer for companies that NEED them. Whether it's federally mandated or required to keep business afloat, many of our solutions can fulfill necessary needs for your company. But we offer many services that can streamline processes, eliminate redundancies, and improve your bottom line. You don't have to wait until things are dire before calling us in to help.
For example, a large hospital pharmacy wanted stand-alone kiosk ticket machines in 120 locations across the country. This unique application would allow them to track the time it takes to fill a prescription from the moment the customer drops it off to the time it is filled. The customer would go to a mobile kiosk, push a button that would print their ticket (complete with barcode and timestamp), and take this and a prescription to the drop-off counter. The ticket is scanned then as well as when the customer returns and the transaction is closed. All the information about the prescription is aggregated and various reports can be produced based on the numbers.
There is a lot of information recorded during this process and it can easily be overwhelming. But our application streamlines all the data and easily shows statistics like overall average usage per day, peak times, hour by hour, week by week, day by day, and more as well as being able to compare with other locations as they bring them aboard. Having this data can really help the pharmacy in terms of scheduling employees, comparing location performance, creating benchmarks, and improving the filling process. This kiosk and the custom application created by RACO Industries gives the pharmacy the tools to do that.
Whether you are in need of adding a crucial data collections solution or just looking to tune-up your business, contact a product specialist at 1-800-446-1991.